Catalog

Q: My kitchen ran out of an ingredient — what do I do?

Turn off Availability for that item (or that specific variant). It hides the item from ordering immediately without deleting anything, so you can switch it back on as soon as you're restocked.

What it does

Catalog is where you build and maintain your menu — categories, individual dishes and drinks (offer items), size or style variants, add-ons (modifiers), allergen labels, and measurement units. Everything you set up here shows up on the till when staff take orders, on the kitchen display, and on your public digital menu if you use one.

Getting started

Open Menu items → Categories and add your top-level categories (e.g. Starters, Drinks, Desserts). Each category can optionally have a colour tag and a picture, and can be split further into subcategories (e.g. Drinks → Hot Drinks, Cold Drinks).
Open Menu items → Offers and click Add Item to create a dish or drink. Give it a name, price, category/subcategory, a picture, and optionally a description, allergens, a spicy-level rating, prep time, and a "Vegan" or "Favourite" flag.
If an item comes in more than one size or style (e.g. Small/Medium/Large, or Regular/Deluxe), open Manage variants on that item and add each one with its own price — you don't need to create separate items for each size.
If an item can be customized (e.g. "Add extra cheese", "No onions", "Choose your side"), assign modifiers or modifier groups to it directly from its row. You can also manage modifiers centrally under Menu items → Modifiers.
Use Menu items → Configuration to set up the measurement units (kg, l, pcs, etc.), allergen list, kitchen stations, and tax rates your menu will use.
To sell a combo or set meal as a single priced item (e.g. "Burger + Fries + Drink"), click Add Complex in Offers (next to the regular Add Item button), then add the items that make it up and how many of each. The price is calculated automatically from the parts you added, and you can leave it at that total or override it with a fixed price or a percentage.
Check Menu items → Preview at any time to see exactly what your menu looks like to staff and (if enabled) to guests.

Key things to know

Categories and subcategories are just for organizing your menu — a category can hold subcategories, and both can hold items directly. Each can have its own colour and photo.
Availability vs. Status are different things. Availability is a quick on/off switch for "we're out of this today" — use it when you run out of an ingredient. Status (Active / Inactive / Archived) controls whether an item shows up in the menu at all — use Archived for items you've discontinued but want to keep the history of.
An item with a recipe can also become unavailable on its own. Tap Recipe / Food cost on a simple item's row to say what one serving uses; from then on the item is marked "cannot be made" whenever one of its ingredients runs out, and comes back by itself when you restock. This is tracked separately from the Availability switch you set by hand, so a delivery never re-enables something you deliberately turned off. See Recipes.
Variants let one item have several priced options (sizes, styles) without duplicating the item. Each variant can be turned on/off or archived independently of the others. An item with variants has no price or recipe of its own — its Price field shows the range its variants cover, and each variant gets its own price, recipe and cost on its own row.
Each variant's row carries its own actions. Expand an item in the list (or open Manage variants) to see its variants — from there you can edit a variant's name, price or unit, delete it, or, if Inventory is turned on, open its recipe straight away with the Food cost button on that same row.
Modifiers are individual add-ons or changes (e.g. "Extra cheese +$1", "No onions"). Modifier groups bundle several related modifiers together (e.g. a "Choose your sauce" group) and can require the guest to pick one, allow picking several, or set a default choice.
A modifier or modifier group can be marked Internal — it will show up for staff taking orders but will never appear on the public digital menu. Use this for kitchen-only notes or options you don't want guests choosing themselves.
A modifier's price can be a flat amount or a percentage of the item's price (e.g. "+10%" for a large-size upcharge). Percentage and negative-priced modifiers don't carry their own tax rate — tax is calculated from the base item.
A modifier can also be hidden from self-service ordering (e.g. QR-code menus) while still being available for staff to add manually.
Allergens are managed once in Configuration and then attached to any item or modifier — the labels then follow that item everywhere it's shown, including the guest-facing menu.
Spicy level (0–3 peppers) is optional; leaving it at "Not spicy" hides the pepper icon entirely.
Combo / set items — click Add Complex (next to Add Item) to build one from other items instead of giving it its own standalone price. Add the parts and how many of each; the price defaults to their total, but you can override it with either a fixed new price or a percentage off, and the two stay in sync as you type one or the other. Because a combo's price, spicy level, prep station, unit, and allergen labels are all worked out automatically from its parts, those fields simply aren't shown while you're building one. An item that's in use inside a combo can't be deleted until it's removed from the combo first.
A simple item can be marked "Only in complex" so it's sold only as a building block inside combos and never shows up on its own at the till or on the public menu.
If one of the parts in a combo runs out of stock, the whole combo becomes unavailable and shows a note naming the missing part. Whether an unavailable combo disappears entirely or stays visible greyed-out with that note is a setting in Configuration.
Restrictions that are automatic. Some things are worked out for you and can't be set wrong: a combo is 18+ whenever any of its parts is age-restricted (e.g. a "Steak & Wine" combo containing a glass of wine is automatically 18+ and prompts for age confirmation at the till); it counts as vegan only if every part is vegan; its allergen labels are the combined list from all parts; and its spicy rating is the hottest part's. Favourite stays independent — you set it directly on the combo.
How a combo handles the two adjustable restrictions ("How restrictions apply"). For Non-discountable and Hidden from ordering you choose, once, how the combo behaves:
- Auto — the combo takes the restriction on if any part has it. Example: if any part is non-discountable, the combo is non-discountable too.
- On — force it on regardless of the parts. Example: mark a whole gift combo Non-discountable even though none of its parts is.
- Off — force it off regardless of the parts. Example: keep a combo discountable even though one part is normally excluded from discounts.
Time-of-day availability for a combo isn't derived from its parts — set it on the combo itself in the attributes matrix (e.g. mark the combo breakfast-only), exactly as you would for any other item.
When a guest or cashier has already picked every item that makes up a combo separately, they're offered a one-tap prompt to swap those separate items for the combo and save the difference.
If one of a combo's parts would normally ask the guest to choose something (e.g. a side that needs a sauce picked), that choice is still collected — one option at a time — when the combo is added to an order.
When a combo is ordered, each of its parts is still sent to its own kitchen station and tracked through the kitchen display independently, exactly as if the parts had been ordered on their own — see Kitchen Display for how that looks on screen.
The Preview page shows exactly what's live — it only ever shows active items, so it's a good final check before service.
Only staff with permission to manage the catalog can edit menu items, categories, or modifiers; everyone else can only view the Preview page.
If your business doesn't use tax, the tax/VAT fields are hidden throughout the Catalog pages automatically.
Two related topics have their own articles: add-ons and choices are covered in Modifiers, and the shared building blocks (measurement units, allergens, VAT rates, kitchen stations) are set up in Configuration.

FAQ

Q: My kitchen ran out of an ingredient — what do I do?
A: Turn off Availability for that item (or that specific variant). It hides the item from ordering immediately without deleting anything, so you can switch it back on as soon as you're restocked.

Q: What's the difference between deactivating an item and archiving it?
A: Deactivating (Inactive) hides it temporarily and is easy to reverse — use it for seasonal items or short breaks. Archiving is meant for items you've permanently retired from the menu.

Q: I have a burger that comes in Regular and Double sizes — do I create two items?
A: No, create one item and add "Regular" and "Double" as variants with their own prices. This keeps reporting and the menu cleaner than duplicate items.

Q: Why does my item's Price field show a range instead of a number, and why is there no Recipe button on its row?
A: Because it has variants. Each variant carries its own price and its own recipe, so the item itself has neither — the range is just showing you what its variants cover. Expand the item (or open Manage variants) and use each variant's own row to set its price, edit it, or open its recipe.

Q: How do I stop guests from selecting a modifier themselves on the QR menu, but still let staff add it?
A: Mark that modifier as not visible for self-service. It disappears from the guest-facing menu but remains available in the till for staff.

Q: Can I hide a modifier or option entirely from guests, including printed menus?
A: Yes — mark it as Internal. Internal modifiers are only visible to staff placing orders and never appear on the public digital menu.

Q: Where do allergens I create show up?
A: Once you create an allergen in Configuration, you can attach it to any menu item or modifier. It then displays as a label anywhere that item appears — order screens, item details, and the guest-facing menu.

Q: Can I preview my menu the way a guest would see it?
A: Yes, use the Preview page — it only shows items that are currently active, giving you an accurate picture of what's live.

Q: What's a "complex" item?
A: It's a combo or set meal — one menu item built from several others, priced as their total (or a fixed price/discount you set), sold and ordered as a single line. Create one with the Add Complex button next to Add Item.

Q: Can I make an item only sellable as part of a combo, not on its own?
A: Yes — mark it "Only in complex." It stays available as a building block for combos but disappears from standalone ordering on the till and the public menu.

Q: What happens if I run out of an ingredient or item used inside a combo?
A: The combo becomes unavailable automatically and shows a note naming what's missing. Whether it disappears entirely or stays visible (greyed out, with the note) depends on a setting in Configuration.

Q: Does a combo automatically count as vegan if all its parts are vegan?
A: Yes — vegan is worked out automatically from the parts, you don't set it yourself on a combo. "Favourite" works the other way — it's independent, so you set it directly on the combo.

Q: My combo contains an alcoholic drink — do I have to mark the whole combo 18+ myself?
A: No — it's automatic. If any part of a combo is age-restricted, the whole combo is 18+ and the till asks for age confirmation; there's no setting that can switch that off. Only Non-discountable and Hidden from ordering are adjustable (Auto / On / Off). A combo's time-of-day availability isn't taken from its parts — set it on the combo itself if you need it.

Q: If a guest or cashier adds every item that makes up a combo separately, will they be prompted to switch?
A: Yes — once every part of a combo is on the receipt or in the cart, a prompt appears offering to combine them into the combo and save the difference. They can accept it or dismiss it and keep the separate items.

Q: One of my combo's parts normally makes the guest choose something, like a sauce — does that still happen when it's ordered as part of the combo?
A: Yes. If any part of a combo has a required choice, the cashier is prompted for it — one option at a time — the moment the combo is added to the order, exactly as if that part had been added on its own.